How to Reconnect to Verizon Wireless After a Temporary Disconnection

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Verizon Wireless encompasses Verizon's mobile phone service. For many Verizon Wireless customers, paying a monthly phone bill is not always easy. After a bill is unpaid for so long, Verizon Wireless will disconnect your service. However, you can reconnect your service with Verizon Wireless. You can usually keep the same phone number when the service is temporarily suspended. But once your service is disconnected, Verizon Wireless doesn't guarantee that you will be able to keep the same number. Either suspension or disconnection can occur when payments are just a few days late, and is at the discretion of Verizon.

  • Pay any past due bill amount. Before reconnecting your Verizon Wireless service, past due amounts will need to be paid. You can pay in person at a Verizon phone, online through your Verizon Wireless account or by contacting Verizon Wireless customer service at 1-800-922-0204.

  • Pay a deposit or reconnection fee to reconnect. This is required for some customers. To find out if you will require a deposit and to pay it over the phone, call Verizon Wireless customer service.

  • Tell a customer service representative you want to reconnect your Verizon Wireless service.

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