The Walkman NW-E005 is a digital music player produced by Sony. Song information is downloaded from an online database when songs are transferred onto the player. "No Database" is one of the error messages that can appear on the player's screen when something is wrong with the player. Troubleshoot the "No Database" error message either by formatting the player, erasing abnormal data or downloading and updating the built-in firmware of the device.
Things You'll Need
- Walkman NW-E005 connector cable
Format the player's memory when the "No Database" message appears on the screen. Press and hold the "Home" button while the player is in stop mode and the "Home" screen will appear. Select "Menu" using the Left/Right arrow button and press the Play/Stop button to confirm. Press the Left/Right arrow button to select "Advanced Menu" and press the Play/Stop button to confirm. Press the Left/Right button to select "Initialize and press the Play/Stop button. Select "Format" using the Left/Right button and press Play/Stop to confirm. Select "OK" using the Left/Right button and press Play/Stop to confirm. Press the "Home" button to return to the previous menu.
Delete abnormal data from the internal flash memory when the "No Database," "Cannot Play," "Memory Error," "File Error," "DRM Error" or "Format Error" message appears. Connect the Sony Walkman to the computer and start SonicStage. Erase the data with problems using SonicStage if you have already specified it. If this does not solve the problem, transfer all of the data without problems back to your computer using SonicStage while the player is connected to your computer. Disconnect the player from your computer and format the built-in flash memory.
Import CD songs into SonicStage. Song information is automatically downloaded from an online CD database when songs are imported using SonicStage.
Update your player's firmware. Download the "Digital Software Update Tool" to the computer from the Sony website. Connect your player to the computer and open the "Digital Software Update Tool." Update the your player's firmware by following the the on-screen instructions. Click "Finish" when the update is complete.
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