How to Replace the Screen on a Garmin Nuvi


Garmin Nuvi GPS devices are used in your car. They locate the satellite signal in order to determine your location and then give you directions to your next destination. You might not be able to see where you're going or even enter the address of your next destination if the screen of your Nuvi isn't working. If this is the case, you should have the screen replaced.

  • Read through the warranty information provided with your Garmin Nuvi. The company does not sell screens for their products separately, so you will have to send your device to the company to get it replaced. This will be covered by the warranty if you have had the device for less than a year and if the screen was not damaged by you.

  • Look up the charge for the screen replacement if your device is not covered under warranty. Go to the "Out of Warranty" page of the Garmin website and select your specific model from the drop-down menu to see the repair rate.

  • Call 1-800-800-1020 to talk with a Garmin technical support representative. Explain that you need a replacement screen and ask to be provided with a "Return Material Authorization," or RMA, number, as well as a "Dock Door" number. Write these numbers down.

  • Arrange a payment method with the Garmin representative before you hang up. Your method of payment will have to be recorded.

  • Mail your Nuvi to the company to get a replacement screen. Insure the package in case it's damaged during shipping and include a copy of your receipt if the replacement will be covered by warranty. You will be sending the device to Garmin International, 1200 E. 151st St., Olathe, Kansas 66062. You need to write the RMA and "Dock Door" number on the outside of the package before shipping so your device can be easily recognized. Once it's received, Garmin will replace the screen and send your device back to you.

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  • Photo Credit Monkey Business Images Ltd/Valueline/Getty Images
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