How to Troubleshoot the Yellow Strip Down When Paper is Printing in an HP 2600N

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The HP 2600N LaserJet is a home or small business laser printer. It uses four toner cartridges: black, yellow, cyan and magenta. A streak of any of those colors means that excess toner is getting onto your papers. It could be from either a buildup of toner on the drum or a leaking toner cartridge.

Things You'll Need

  • Q6002A Yellow Toner Cartridge

Run the cleaning protocol

  • Start the HP Toolbox from the printer's control panel.

  • Click on "Maintenance" from the troubleshooting tab.

  • Click on the "Cleaning page" icon and wait for the printer to print a page with a pattern on it.

  • Remove the papers from trays 2 and 3 and place the printed pattern face down in tray 2.

  • Print "Clean" on the printer panel.

  • Print a test file to see if the streak appears.

Change the toner

  • Lift the front cover. It will flip open and reveal the interior of the printer.

  • Locate the yellow toner cartridge. It is immediately under the black toner cartridge which sits at the top of the printer. Grab it by the center and give a firm pull to slide it out of the printer.

  • Open the replacement cartridge bag and remove the new cartridge. Put the used yellow cartridge in the bag to be recycled.

  • Hold the new cartridge by the blue handles on each end and gently shake. This will help distribute the toner, which might have settled unevenly.

  • Turn the cartridge so that the handles are facing forward and gently slide the cartridge into the empty spot in the printer until it locks into place.

  • Shut the panel, turn on the printer and wait for it to calibrate the new cartridge.

  • Print out a couple of test sheets. The first sheet or two might still have some residual streaking on it, but that should fade.

Tips & Warnings

  • If the streaking doesn't fade, have the printer serviced.

References

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