Outlook Express Problem: One or More Pictures Cannot Be Found

Outlook Express may block images from appearing within email messages.

When someone sends you an email that contains pictures, you should be able to open the message in Outlook Express and see the image files directly in the body of the email or view them as attachments. However, Outlook Express has a default security setting that may prevent you from being able to open images. If you receive an error saying that pictures cannot be found, you will need to adjust the security settings in Outlook Express.

Things You'll Need

• PC running Windows XP

Instructions

1. Launch the Outlook Express program on your Windows-based computer.

2. Go to "Tools" in the top menu bar and select "Options."

3. Go to the "Security" tab at the top of the "Options" window.

4. Clear the check box next to "Block images and other external content in HTML email."

5. Press the "OK" or "Apply" button at the bottom of the window to update the security settings. Now you can reopen the email message to view the embedded pictures.

References

• Microsoft Support: Images are blocked when you open an e-mail message in Outlook Express on a Windows XP Service Pack 2-based computer