How to Run a Disk Diagnostic on a Compaq Presario

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Compaq Presario computers come with a disk diagnostic tool that you can use to check for errors that may be occurring with the hardware. The "Hard Disk Test" checks your hard drive by searching through the various sectors for any signs of error. In order to use the disk diagnostic tool within your Compaq Presario, you will need to know how to access the utility and properly perform a test for bad sectors on the hard drive. You can run a complete disk diagnostic test in about an hour.

Compaq Presario Notebook Computers

  • Press the power key to turn on your Compaq Presario. Immediately press the "Esc" button on the keyboard.

  • Press the "F2" key on the computer keyboard immediately after completing step one. The "HP System Diagnostics" screen will appear, which contains a list of the multiple tests included within the utility.

  • Press the down arrow key on the computer keyboard to scroll down to "Hard Disk Test," and press "Enter." A welcome screen will appear explaining the purpose of the utility. It also informs you that you can press "Esc" at any time to cancel the test.

  • Click on "Start Hard Drive Test" to begin the diagnostic test on your Presario's hard drive. Wait for the "Quick," "Full," and "SMART" tests to complete. This time may vary, depending on the size of your hard drive.

Compaq Presario Desktop Computers

  • Click "Start" and select "Help and Support."

  • Click on "System Information." This opens the "Hardware Diagnostic Tools" window.

  • Click on "Switch to Advanced Mode," press "OK" in the confirmation window, and click on "Hard Drive" under the "Storage" section.

  • Click on "Run Test" in the next window. Select whether to run a short test that will take a few minutes or a full test that can take an hour or more. Press "Cancel" at any time to end the test before it completes.

Tips & Warnings

  • Different models of Compaq Presario from HP may have differing methods for you to run these diagnostics. Consult the user's manual for your specific model of Compaq Presario for more information or contact HP customer support. Some models of Compaq Presario automatically run disk diagnostics once a month. However, you can run these tests yourself at any time.

References

  • Photo Credit Creatas Images/Creatas/Getty Images
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