How to Troubleshoot a Mailmate Shredder
Shredders are a great tool for safely disposing of your confidential information. Staples is one of many companies that manufacture these office machines, and offers a wide line of shredders. One of the most popular lines Staples produces is Mailmate. If you have a Staples Mailmate shredder that isn't working correctly, you can try a few simple fixes to get your shredder back to its top performance. You should also consider performing regular maintenance on your shredder to prevent future issues.
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Instructions
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If your shredders jams, it will automatically stop. Clear the jam by pressing
the "REV" button while pulling out the jammed paper.
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If your shredder overheats, the "REV" button will flash. This signals that your shredder has been used beyond the maximum running time of eight minutes. The shredder will automatically shut off. Wait at least 80 minutes before turning your shredder back on and using it.
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If your shredder is not performing well, consider using shredder lubricant sheets on a regular basis. Put these sheets through your shredder after 30 minutes of shredding. Do this at least twice a month to clean build-up on the cutting heads.
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Tips & Warnings
Emptying the paper bin regularly helps avoids causing damage to the shredder's cutting mechanism.
Staples offers a one-year limited warranty on its shredders. If your shredder still falls under the warranty period, you may want to have it repaired or replaced by the manufacturer.
References
- Photo Credit shredder image by jovica antoski from Fotolia.com
