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How to Respond to "Illegal Operation" Errors in Windows

By eHow Computers Editor

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Illegal operation messages occur in Windows when the computer has been unable to do something that it was trying to do. By responding to these messages, you may be able to correct the problem. These instructions are for Windows 98.

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Instructions

Difficulty: Moderate

Things You’ll Need:

Computers
Microsoft Windows

Step1

Write down the error message. It may be something like "MSGSRV32 Caused GPF in CM8330SB.DRV". You will need this message if you use the Windows Troubleshooters or if you have to contact a technical support person.

Step2

Write down what you were doing at the time the error message occurred. For example, were you shutting down the computer? Installing new software? What software was running at the time the message occurred?

Step3

Try closing the software application you were using at the time. If it is frozen, use the keyboard command Control+Alt+Delete. Select the frozen program from the menu that appears, then click Close. Try reopening the program to see if the problem has been corrected.

Step4

Try rebooting your computer. If possible, close all open programs. From the Start menu, click Shut Down, then Restart. When the computer restarts, check to see if the problem has been corrected.

Step5

From the Start menu, click on Help. From the window that opens, select the Contents tab. Click on Troubleshooting, then on Windows 98 Troubleshooting. Select the activity that matches what you were doing when the error message occurred. Follow the Wizard's instructions.

Step6

If all else fails, contact your computer vendor or your technical support person for assistance. You will need the error message and the list of activities that you were doing at the time the error occurred.

Tips & Warnings

To minimize error messages, download and install any patches or system upgrades that Micorosoft recommends.
Scan for viruses regularly.
Run Scandisk and Defrag regularly. This enhances your computer's performance and identifies any disk problems that may be developing.
Error messages may occur when your system is short of resources. To free up resources, close open programs or shut down programs that are running in memory, such as screen savers and Internet message services.
Illegal operations may cause unsaved work to be lost. Saving your work frequently will minimize losses.

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Comments

chillwill82 said

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on 10/9/2008 I can' see even charging money for windows 98 anymore all that OS ever did for me was do illeagel Oprerations on all my programs on different drives and with all types of software, they should pay you to install that crap on a computer you own. I have MAC OS now and i don't know what errors mean anymore. " I AM NOT A ERROR PC "

Anonymous said

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on 11/22/2005 When you're using your computer and you get an error message at either a DLL or EXE, you can go into the Start menu and click "Run." Type in MSCONFIG and go to the start-up window. There you can find the DLL or EXE that is giving you the problem and uncheck it from the start-up menu. That should solve your problem.

Anonymous said

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on 11/22/2005 Note what file name is missing and try to use the "Find" function to locate it. Then drag it to the application you were using. It sometimes works!

Anonymous said

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on 11/22/2005 Windows 98 comes with System File Checker. Run this program before and after you install any software. Click on "Start" then "Run..." and type "sfc" (without ""). Now compare the version numbers and other info about changed system files. Reinstall previou

Anonymous said

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on 11/22/2005 If the error message allows you to save "details", do so. The details will mean more to your support techie than they will to you. But that shouldn't stop you from going to Microsoft's web & searching the Knowledge Base for a fix.