How to Reset the Contribute Administrator Password
Adobe Contribute is a "powerful web publishing and website management tool" that is one of the most popular web content management systems available. Content management systems are programs that allow users with little experience in web design to create and update website content.
Adobe Contribute includes administrator features that can be password protected by the person who manages the software. If this password is lost, it is possible to remove it and set a new password by editing the Contribute configuration file.
Instructions
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Remove the Password
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1
In Windows, start Contribute and choose "Edit" from the "My Connections" menu.
In Mac OS X, start Contribute and choose "My Connections" from the "Contribute" menu.
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2
Select your site and click "Edit." Browse to the "Connection Summary" and write down the Folder entry, then click Finish.
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3
Select your site again and click the "Remove" button.
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4
Exit Contribute.
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5
Open Windows Explorer or the Apple Finder and open the folder that you wrote down in Step 2.
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6
Right-click your site's Contribute configuration file, which ends with the extension ".csi" (mysite.csi, for example), and select "copy."
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7
Copy your configuration file to your desktop by right-clicking an empty spot on the desktop and choosing "Paste" from the drop-down menu.
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8
Right-click the file on your desktop and select "Open with." Choose to open the file with Notepad, TextEdit, or another text-editing program.
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9
Locate the line containing "<admin_password value='[random letters and numbers]'>" and delete the random letters and numbers by highlighting them and pressing the "Backspace" key on your keyboard. The line should now read "<admin_password value=' ' />".
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10
Locate the line containing "<admin_password_salt value='[random letters and numbers]' />" and remove the random letters and numbers so the line reads "<admin_password_salt value=' ' />".
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11
Save the file and close the text editor.
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12
Right-click the file on your desktop and open Windows Explorer or the Apple Finder.
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13
Open your website's folder and replace the old .csi file by right-clicking an empty space within the folder and selecting "Paste." Agree to overwrite the existing file if prompted.
Set a New Password
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14
In Windows, start Contribute and choose "Edit" from the "My Connections" menu.
In Mac OS X, start Contribute and choose "My Connections" from the "Contribute" menu.
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15
Select "Create..." and click the "Next" button in the Connection Wizard window.
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16
Select "Website" and enter your site's web address. Alternatively, you can click the "Browse" button and locate your website manually.
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17
Click "Next."
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18
Select your connection method (FTP, Secure FTP, Local/Network, or WebDAV), enter the required information for that method and click "Next."
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19
Review your settings and click "Done" or "Finish" to close the Connection Wizard.
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20
In Windows, click "Edit" and select "Administer Websites..."
In Mac OS X, click "Contribute" and select "Administer Websites..."
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21
Set the Administrator email address and enter a new password.
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22
Click "Save."
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Tips & Warnings
If you have trouble locating the folder in which your website data is stored, or if you don't know which connection method to use, contact your webmaster or the person who maintains your web server.