Microsoft Office 2003 Outlook Cannot Start the Import/Export Engine

Microsoft Office 2003 offers you a variety of applications including Outlook email client. With Outlook, you cannot only send and receive emails but also import and export mailbox data for sharing or backup purposes. One of the common error messages you may notice with Outlook is "Cannot Start the Import/Export Engine." You can troubleshoot this error by running the Office Repair Utility.

Things You'll Need

• Microsoft Office CD-ROM

Instructions

1. Close any Office applications that may be open.

2. Insert Microsoft Office CD-ROM into your CD/DVD-ROM drive. Ignore any dialog box that may pop up at this time.

3. Click the Start menu and select "Control Panel." Click to switch it to "Classic View."

4. Double-click "Add or Remove Programs."

5. Scroll down the list to locate the entry for "Microsoft Office." Click "Change/Repair" button at the top.

6. Choose "Repair Errors in Office Installation."

7. Follow on-screen prompts to complete the repair process. Select "Finish" when prompted.

8. Reboot your computer. Launch Outlook from the Start menu or desktop shortcut. You will not get any error message.

References

• Microsoft: OL2000: Error Message: "Cannot Start the Import/Export Engine"