How to Uninstall Verizon Norton Antivirus

If Verizon is your Internet service provider at your home or office, you may have the Norton Antivirus software installed on your computer. It could have come from a disk or as a download. Until 2009, the Norton Antivirus software was installed for free when Verizon Internet service was set up. Since it is no longer a free service for Verizon customers, you may want to remove Norton Antivirus and use another antivirus or security software suite on your computer. The Norton Removal Tool is the only way to remove it.

Things You'll Need

  • Norton Removal Tool
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Instructions

    • 1

      Identify the product key for the Norton Antivirus. It is listed on the disk from Verizon. If you downloaded Norton Antivirus, you do not need a product key. Instead, you need the product installation file. If you no longer have it, you may obtain it from Verizon.

    • 2

      Download and save the Norton Removal Tool from the Symantec website. There are two different versions available. Choose the one that matches your operating system.

    • 3

      Double-click on the Norton Removal Tool file that you downloaded. This starts the Norton Antivirus removal wizard.

    • 4

      Follow the onscreen instructions, which vary depending on your exact operating system and version of Norton Antivirus. Reboot your computer when you are told to do so. You may be prompted to reboot more than once. You may also need to repeat some steps after you have rebooted.

Tips & Warnings

  • When you are prompted to reboot the computer, the Norton Removal Tool will automatically resume its process when the computer restarts.

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