Trend Micro HouseCall Won't Run a Scan

Trend Micro HouseCall is an anti-virus software program. It is a Windows-based application that requires at least 200 MB of disk space, 256 MB of memory and 300 MHz. When problems arise in this software, such as scanning issues, you can easily repair them. It is urgent for you to restore Trend Micro HouseCall if it is your primary anti-virus application.

Instructions

1. Close the Trend Micro HouseCall program.

2. Click the Windows logo in the bottom left corner of your keyboard.

3. Click "Control Panel" and click "Uninstall a Program" or "Add/Remove Programs," depending on your operating system.

4. Locate the Trend Micro HouseCall program and click the "Remove" or "Uninstall" button. Click "Next" at the prompts to complete the removal.

5. Visit the Trend Micro HouseCall website (see resources).

6. Look under the "All Downloads" section. Download and install the version of Trend Micro HouseCall that you use.

7. Open the new installation of the software and attempt to run the scan.

References

• Microsoft Windows: Uninstall or Change a Program
• Trend Micro: About Trend Micro

Resources

• Trend Micro: Download Center