How Do I Get Personal Loan Records From Countrywide Financial?

Countrywide was bought by Bank of America in July 2008.

Until the economy started to weaken, Countrywide Financial was a $500 billion home loan corporation with 62,000 employees, 900 offices and $200 billion in assets. In January 2008, Bank of America agreed to pay about $4 billion in stock for Countrywide to rescue it from possible bankruptcy, according to The New York Times. To this date all accounts under Countrywide are being managed by Bank of America.

Instructions

1. Go to the Bank of America web site at www.bankofamerica.com.

2. Click on the gray "Contact Us" link at the upper right. This link will take you to the Web page with information on how to contact Bank of America representatives.

3. Call 888-683-6405, the mortgage and refinance number for existing customers. Because you have a Countrywide account and Bank of America bought Countrywide, you are considered an existing customer.

4. Tell the representative that you are a Countrywide customer and are requesting your personal loan records. The representative will be able to use your Countrywide account information or your Social Security number to access your information.

5. Inform the representative of your mailing address. Once the representative verifies your identity and can access your Countrywide information, she will ask for your mailing address to send your personal loan records.

Tips & Warnings

• Before calling, know your account information; that will make the account verification process less time-consuming.

References

• Countrywide Financial Corporation
• Bank of America
• Bank of America Contact Us