Comcast SmartZone Tutorial

Manage your Comcast email using SmartZone.

Comcast SmartZone is a feature-packed application that allows customers to manage email messages as well as check and respond to voice mail. Subscribers can check email and voice mail from SmartZone and respond or forward the message in a couple of different ways. The SmartZone Communications Center gives you the opportunity to combine all your contacts from various online address books and email accounts into one central location. Schedule your activities via the SmartZone interactive calendar. Events can be shared with anyone on the Web, and TV listings can be added to the calendar as well.

Instructions

Set up Comcast SmartZone

1. Sign in to your email at Comcast.net. Click on "Customize Your Comcast Experience" to change your email homepage to show your interests--such as news, entertainment, sports, TV, music, video, shopping and local information. Select a theme or color scheme for your page and set your location by entering your zip code. Click the "See Your Page" button to save and view your changes.

2. Click on the "Email" icon, which is a picture of an envelope. If this is your first time logging in, you will be prompted to enter a "Display Name," after which you'll see "Display name saved." If you have any unread email messages, the number will appear to the right of the picture of the envelope.

3. Take note of the following tabs: Home, Email, Voice, Address Book, Calendar and Preferences. You will see these above "My Email Accounts" and "My Voice Mail Accounts."

SmartZone Tabs

1. Click the "Email" tab to view your unread emails. To the right you will see links to your inbox, sent mail, drafts, and spam and trash folders. Click on the green plus (+) sign to the right of "Folders" to create a new folder.

2. Click the "Voice" tab to gain access to call logs and call management features. The links on the left are "Trash," "Missed Calls," "Answered Calls" and "Placed Calls."

3. Click the "Address Book" tab to add contacts to your Address Book. Click "New" in the menu or click the "Build Your Address Book" to create and manipulate your contacts.

4. Click the "Calendar" tab to customize your calendar. It is similar to Microsoft Outlook, but there are added features such as "TV calendar feeds," and you have the ability to record TV shows. Click the "Update your settings" button to set up this feature. Pick your local cable provider, enter your zip code and your entertainment calendar will show TV listings.

5. Click the "Preferences" tab to select your version of SmartZone. The default setting is "SmartZone Communications Center," and the other option is "SmartZone Communications Lite." Click the "Lite" feature if your computer has less than the SmartZone recommended 2 gigabytes of RAM (memory). Select the box to the left to set your search preference to "Include Spam Folder in Searches" and "Include Trash Folder in Searches," if you so desire.

References

• SmartZone Communications Center: Welcome to the SmartZone Tutorial