How to Troubleshoot a Whirlpool Gold Refrigerator That Is Not Making Ice

Some Whirlpool Gold refrigerators have an ice and water dispenser installed in the door. A newly installed ice maker will not begin to produce ice for at least 24 hours. Full production will not begin for up to three days. If the ice maker fails to produce ice, troubleshoot it and determine the cause. Some issues can be resolved at home in a matter of minutes by making a few minor adjustments.

Things You'll Need

• Plastic utensil

Instructions

1. Lower the ice maker wire shutoff arm to turn the ice maker on. On models with a switch, place the switch in the "On" position.

2. Locate the water line shutoff valve on the water line connected to the water supply line for the refrigerator. Turn it counterclockwise to turn it on completely.

3. Wait 24 hours for the ice maker to produce enough ice after large amounts of ice have been removed.

4. Replace the water filter, if a water filter is installed on the refrigerator. A clogged filter will reduce or stop the flow of water to the ice maker. Remove the filter and insert a new one according to the manufacturer's instructions.

5. Remove ice on the ejector arm by scraping it with a plastic utensil. Do not use a metal utensil because it may damage the arm.

6. Call a qualified service technician if the ice maker still fails to produce ice.

References

• Whirlpool: Whirlpool Refrigerator User Instructions

Resources

• Whirlpool Appliances: Official Website
• Whirlpool Corporation: Official Website