How to Remove Fake Flash Viruses & Trojans
Trojan viruses masquerading as Adobe Flash player installers or upgrades can be significantly tricky to subdue and remove from your machine. Because you don't know until it's too late that you've downloaded and installed a virus, it has a chance to fully integrate itself into every level of your system. Usually, these viruses will hijack your entire computer and turn control over the hacker that created the virus. This makes it particularly difficult to remove the virus, as traditional access to your anti-virus software may be blocked.
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Instructions
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1
Shut down your computer. Since you may not have access to your start menu, push and hold the power button on your computer until it the computer turns off.
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Start your computer in "Safe Mode." Depending on what operating system you're using, this may require rapidly pressing F8 or F12 during the startup screen. This will open the Boot Menu, from which you will select Safe Mode.
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3
Run your anti-virus software. Delete, repair and quarantine files as the software recommends.
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4
Restart your computer, this time in normal mode. You should have basic access to your computer now, though you may still be experiencing random Internet pop-ups and page redirects.
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5
Run your anti-virus software again as well as an anti-malware scan. Follow necessary deletion recommendations.
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Run the Hijack This registry scan and upload the log to one of many Hijack This analyzing forums. Follow their recommendations closely, as editing the computer's registry has the potential to harm your computer.
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Tips & Warnings
If you have little or no troubleshooting experience, get a friend with more experience to help when using Hijack This.
