How to Archive Old Mailboxes in Exchange

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Back up your users' email to protect against data loss.

The most common system for providing email to small businesses is Microsoft's Exchange server. Users each receive a personal mailbox that stores their mail, contacts, calendar and tasks. Many users fail to backup their mailboxes, however, and can lose their data if the server crashes. A proactive Exchange server administrator can make archives of users' mailboxes using Microsoft's ExMerge tool.

Instructions

    • 1

      Download ExMerge from Microsoft's website (see Resources). Extract the ZIP file to the binary directory of your Microsoft Exchange Server installation.

    • 2

      Log on to your Exchange Server as an administrator.

    • 3

      Run ExMerge. Enter your server name, and click "Next."

    • 4

      Select the Recovery Storage Group/Mailbox Store, and click "Next."

    • 5

      Select the user mailbox that you would like to archive, and click "Next."

    • 6

      Type the desired name of the output file, and click "Finish." ExMerge will extract a copy of all content from the mailbox, and store it in a PST (Personal Storage Table) file.

Tips & Warnings

  • If ExMerge fails, open the security tab of the mailbox store, find the "Administrator" group, and give it "Send As" and "Receive As" permissions. Log out and back in as administrator.

  • The resulting PST file should be copied to a backup solution, such as a tape drive or DVD.

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  • Photo Credit email simbol image by vladislav susoy from Fotolia.com

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