My PC Does Not Connect to the Router Through a Wired Connection

Troubleshooting wired network connections to a router is simplified in Windows.

The network troubleshooter in Windows can automatically diagnose network connectivity issues on your computer and help you fix a problem. It can be very difficult to find out why you cannot connect to a router with a wired connection without this tool. Many problems can occur with computer networks, including issues with routers, network cables and network cards. The network troubleshooter is a good place to start when you are having trouble connecting to the Internet.

Instructions

1. Click "Start," "Control panel," "Network and Internet" and "Network and sharing center." Click "Troubleshoot problems" to launch the network troubleshooter.

2. Click "Internet connections" and "Next." Click "Troubleshoot my connection to the Internet." Follow the steps shown to correct the problem.

3. Press the "Windows" and "R" keys if the problem still exists. Type "cmd" and press "Enter."

4. Type "ipconfig /release" and wait for the command to finish. Type "ipconfig /renew." This tells your computer to attempt to retrieve a new IP address from the router.

5. Check all of the cable connections from the router to the computer if the problem continues. Connect a different Ethernet cable from the router to your computer to test for a defective cable.

6. Shut off your modem and router and then turn on both devices again. Restart your computer.

References

• Windows: Troubleshoot network connection problems
• Microsoft Support: How to troubleshoot network connectivity problems in Internet Explorer