My Dell Computer Won't Load After the Restart
If your Dell computer fails to load Windows 7 after restarting your system, recent changes to your system files may be preventing the OS from loading. Alternatively, if important hardware on your system has failed, such as the hard drive, the computer may not be able to boot to Windows 7 at all.
Dell computers include a set of recovery and diagnostic tools users can access in case the computer fails to boot to the OS. You can access these tools immediately after powering on the system.
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Instructions
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Use System Restore
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Restart the Dell computer. Hold down "F8" to reach "Windows Advanced Options." Use the down arrow on the directional pad to select the option "Repair Your Computer."
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Press "Enter" or wait for the timer to reach "0." Select your language from the options. Click "Next."
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Log in as an administrator. Click "OK." Choose "System Restore" from the "System Recovery Options."
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Click "Next." Click "Show more restore points" to review all of the system restore points saved to your computer.
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Select the most recent restore point from the list. Click "Next." Click "Finish" to restore your computer to the specified date and time.
Use Dell's PSA Diagnostic Tools
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Restart the computer. Hold down "F12" at the Dell logo screen to open the "One Time Boot" menu.
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Use the directional pad to select "Diagnostics." Press "Enter." Dell will check your system for hardware malfunction.
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Note down any error codes. Review the error codes on the Dell website (see Resources) for further information on how to repair the issue.
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