How to Fix a Damaged USB on a PC

How to Fix a Damaged USB on a PC thumbnail
USB devices may stop working for a variety of reasons.

Universal Serial Bus (USB) ports provide a convenient way to connect a multitude of external storage devices and peripherals to your PC. There are a variety of things that can cause your USB port to appear damaged. Common problems include a power surge, lack of compatibility with devices or outdated device drivers. Windows' Device Manager utility gives you the ability to monitor and control your USB devices and ports to ensure they function correctly.

Instructions

    • 1

      Click on the Start menu, "Control Panel" and "Device Manager." Alternately, click on "Hardware and Sound" from the Control Panel, then choose "Device Manager" from the top list of items.

    • 2

      Click on the arrow next to "Universal Serial Bus controllers" to expand that tree. Problematic devices will be marked with a yellow exclamation mark.

    • 3

      Right-click on a USB device or Root Hub and choose "Update Driver Software..." from the menu. This will install the latest drivers for your USB devices. Repeat this process for each device that has a problem.

    • 4

      Right-click on an unresponsive USB controller or Root Hub and choose "Disable" from the menu. Repeat for every device listed in the USB controllers tree. Disabling the devices will reset their settings, which can solve a power surge or other problem.

    • 5

      Restart your computer and allow Windows to automatically reinstall the USB drivers you previously disabled. If your USB device still does not work or respond, try using Microsoft's online troubleshooting tool.

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