Vista Won't Install My DVD Device Driver

Most hardware ships with a CD containing hardware drivers.

When any new piece of hardware is added to your computer, a driver is required to allow the software to communicate with the hardware. Windows Vista automatically detects new hardware and attempts to locate the driver so that it may be automatically installed. If Windows is unable to locate the driver, it can usually be installed using the software included with the device's original packaging, or using drivers downloaded from the manufacturer's website. Because the DVD drive is unable to be installed, you must download the drivers from the hardware manufacturer's website to complete the installation.

Things You'll Need

• Internet connection

Instructions

Included Software

1. Remove the DVD drive from the computer.

2. Go to the DVD-drive manufacturer's website and click "Support," "Drivers" or "Downloads" from the navigational bar. If you do not know the address of the manufacturer's website, open your favorite search engine and search by the manufacturer's name.

3. Enter the model number of your DVD drive in the search box to display the device's support page on the manufacturer's website.

4. Click "Downloads" on the support page and download the driver specific to your operating system. Be sure the save the file to an easy-to-find location, such as the desktop.

5. Extract the files from the downloaded folder if necessary by right-clicking the folder and selecting "Extract All." Double-click the file labeled "setup.exe" or double-click the file that was downloaded, it if is executable (.exe extension).

6. Follow the on-screen instructions to complete the installation of the DVD device driver.

References

• LG: Product Support For GH22NS50