Why Does My Bluetooth Mouse Have Trouble Connecting?
A Bluetooth mouse does not have a cord and connects to a computer via wireless Bluetooth technology. A Bluetooth mouse uses a laser instead of rollers and a ball, and requires batteries to operate. A connection between a Bluetooth mouse and a computer can only be made if the computer has either integrated Bluetooth capabilities or a USB Bluetooth dongle. Even if a computer is equipped with Bluetooth, a Bluetooth mouse may still experience trouble connecting. Several different issues can cause these connection problems.
Instructions
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1
Replace your batteries. A Bluetooth mouse uses batteries for power instead of a USB cable. If the batteries are low, the connection signal will weaken and may cause the mouse to either frequently lose connection or become completely disconnected from the computer.
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2
Restart Bluetooth on your computer by sliding the computer's wireless switch to "Off", then to "On." If the connection between your mouse and the computer becomes disrupted at some point, the device may try to connect on a different port and encounter errors. Refreshing the Bluetooth application will restore the connection to the default port, and may correct the problem.
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3
Power off the Bluetooth mouse by sliding the power switch on the underside to the "Off" position. Wait a few seconds until the computer shows that the Bluetooth mouse is no longer available, then turn the mouse back on. If the mouse was no longer being detected the computer, it would have trouble establishing a connection. By resetting the mouse, you're forcing the computer to recognize it as a new device, which may cause it to establish a proper connection.
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4
Move the Bluetooth mouse closer to the computer. If the mouse is too far away---especially if it has weak batteries---the signal may be too weak for the computer to establish a strong connection.
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References
Resources
- Photo Credit mouse image by Bosko Martinovic from Fotolia.com