How to Move Blackberry Accounts to Another Server
Moving BlackBerry Enterprise Server accounts to a new server is necessary when your company is upgrading or replacing the BES. In order to move accounts, you must have access to the BlackBerry Administration Service to modify the properties of individual BES accounts. Upon moving user accounts to a new server, all deployed BlackBerry phones on your BES can take advantage of new security and functionality upgrades. You can move accounts from one BES to to the other one at a time or in a single large migration.
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Instructions
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1
Launch BlackBerry Administration Service and select the "BlackBerry Solution management" menu, at which point you should click on the "User" selection to expand it.
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Click "Manage Users" and then click "Advanced."
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3
Select the old BES from which you want to move accounts in the "BlackBerry Enterprise Server criteria" section.
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4
Click the "Search" button to have the old BES display a list of user accounts on the server.
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5
Click "Manage multiple users" and select the user accounts on the old BES that you want moved to the new server. You may select multiple accounts simultaneously.
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Select "Switch BlackBerry user to different BlackBerry Enterprise Server" to begin changing accounts to the new server.
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7
Select the new BES to which you want the selected accounts moved.
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8
Click "Save All" to change the BES with which the selected accounts are associated.
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