How Do I Troubleshoot a Kenmore Energy Star Dehumidifier?


The energy you save from your Kenmore Energy Star dehumidifier can save you about $20 per year, since it uses about 15 percent less energy than other dehumidifier models to remove moisture from the air. In order to earning the Energy Star, dehumidifiers must meet strict guidelines set by the Department of Energy and the U.S. Environmental Protection Agency. When you know how to troubleshoot your Kenmore Energy Star dehumidifier, you keep it working to save energy in your home.

Things You'll Need

  • Mild detergent
  • Vacuum cleaner
  • Soft brush

Dehumidier Operating Problems

  • Empty the bucket manually if you notice the "Bucket Full" light on, or if you see you do not have the bucket sitting correctly in the unit. Pull the bucket out while grabbing the upper and lower handles of the bucket. Carry and empty the bucket by holding it by the handle, and then replace the bucket in your dehumidifier.

  • Move your Kenmore dehumidifier to a level surface if you hear loud noises coming from it, or if you see your dehumidifier vibrate as it operates.

  • Adjust the temperature of your home to at least 65 degrees Fahrenheit because your dehumidifier will not work below this temperature.

Clean Air Filters and Side Grills

  • Clean the air filter and side grill of your dehumidifier if you notice a dirty grill and filter. Open the bottom filter tab under the side grill. You will find the grills on both sides of your Kenmore dehumidifier.

  • Remove the air filter by pulling the filter all the way down and away from the dehumidifier. You cannot damage the filter when you pull it down---this filter is very flexible.

  • Wash the air filter using a mild detergent, rinse well, then allow it to air dry away from sunlight.

  • Insert the top edge of the air filter into the slot located under the side grill with both hands. Slide the filter into place, and then snap the bottom tab closed.

  • Vacuum the side grills with a vacuum cleaner, or remove dust from the grills by using a soft brush.

Water Not Draining

  • Re-install the drain hose if you notice water does not drain through the hose. Turn the gravity drain cap of the drain hose counter-clockwise to remove the cap, then remove the drain connector from the bucket. Turn the drain connector clockwise to screw it onto your own garden hose, then reattach the end with the drain connector to your dehumidifier.

  • Straighten out or flatten your drain hose if you see it has kinks or tangles. Turn on the drain pump if you see the pump light turned off or the light not displayed.

  • Position the drain hose so it sits lower than the drain connector---this allows the drain hose to drain properly.

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  • Photo Credit thermometer image by Alison Bowden from
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