How to Change a Hotel Reservaton Through Travelocity

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Travelocity.com is the home of the Traveling Gnome.
Travelocity.com is the home of the Traveling Gnome. (Image: working gnome image by Colin Buckland from Fotolia.com)

Changing your reservation with Travelocity is relatively easy, as long as your reservation is a "non-prepaid" reservation. If you used "Goodbuy" and have a prepaid hotel reservation, you need to contact customer support to talk to someone about changing or canceling your reservations.

Things You'll Need

  • A computer with an Internet connection
  • Travelocity account

Changing Your Hotel Reservations

Verify that you have made a "non-prepaid" reservation, so that these steps are relevant to what you need to do to change your reservation. If you are sure that your reservation is not prepaid, click on the "mystuff" button at the top of the Travelocity homepage.

Fill in your login information under "Access Your Account" and click Log In.

Keep your login information handy so you don't get locked out of your account for using the incorrect info too many times.
Keep your login information handy so you don't get locked out of your account for using the incorrect info too many times. (Image: login2 image by dinostock from Fotolia.com)

Click on the "My Trips" tab. This is where you will find your travel information, including any hotel reservations you have made. Pick the hotel reservation you want to change and click on it.

Click on the "Modify" button to change your reservations. You will have the chance to discard changes if you have come to this page by mistake. To do this, simply click "Ignore Changes." Remember, you will have a time frame in which to cancel or change your reservation without a penalty. Make sure you know what your hotel's reservation policy is as they may charge you a penalty for any change or cancellation.

Search for a new hotel on the "Hotel Advanced Search" page and choose the criteria you are looking for in your new hotel. You can also search for your original hotel with different dates, if you'd like.

Look at the list of hotels presented to you based on your specifications. Choose the new hotel (or original with new dates) to finalize your plans. Keep in mind, if you are making a last-minute change in your reservations, the choices may be limited.

Verify your room type, dates of travel and payment method before finalizing your choices. If you are satisfied with the new reservations, click "I have read and agree to the policies" and then click the "complete new reservation" button.

Tips & Warnings

  • Check how many days you have to make a change in your reservations before receiving a penalty fee. Travelocity's policy may be different than the hotel's policy, so you may end up paying a penalty to the hotel even if you can change your reservation on Travelocity without a fee.

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