How to Delete Duplicate Emails in Entourage

Delete and prevent duplicate email messages in the Microsoft Entourage application.

Duplicate emails in the Microsoft Entourage application on your Macintosh computer can be caused by conflicts with other devices that have email synchronization. According to the official Mactopia site by Microsoft. Mail that is retrieved from an IMAP server is pushed to all devices configured for Entourage through the Sync Services option. The Sync Services option in the application can cause your email messages to synchronize with the application and all devices linked to the email account. Prevent future duplicates from appearing by disabling the synchronization services for all devices except for your Macintosh computer.

Things You'll Need

• Entourage 2004 or later

Instructions

1. Select "Go" at the top of your Macintosh's desktop screen, and click "Applications" on the drop-down menu. Double-click the "Office" folder, and double-click the "Entourage" icon to run the application.

2. Click "Entourage" on the menu bar at the top of the screen. Select "Preferences" from the drop-down menu.

3. Click the arrow next to the "General Preferences" header, and select "Sync Services" in the General Preferences section. Uncheck the checked boxes next to the devices and applications synced to Entourage, and click the "OK" button in the lower-right corner of the Preferences window to save the changes and exit.

References

• Mactopia: Entourage 2008 Help and How-To: Using Sync Services in both Entourage 2004 and Entourage 2008 can Create Duplicates Items

Resources

• Read this Article in Spanish