How to Close a Business Email

A business email account can be closed just as a regular account can be.

When you use a business email account, you provide your customers and clients with an email address to use to contact you for business matters. If you no longer want to have a business email, there are some ways that you can close the email account. Closing the account doesn't always mean the account is no longer active, just that you no longer use the account.

Instructions

1. Create a new business email account, if you are going to continue your business and wish to have contact. If you are not going to continue your business, you do not need to do this step.

2. Compose an email message to any clients you have in your address book or anyone you communicate with using your business email account. Explain that this account will no longer be used, and tell them how to contact you if you want to still have that contact. Give your new email address, or give instructions on whom they should contact if they used to do business with you.

3. Create an automatic message to be sent anytime someone emails you at the business email. You can do this by clicking on "vacation messages" in your settings. Explain in the message that this account has been closed and tell the person receiving the message how they can contact you or whom they can contact if you are no longer that person.

4. Contact your Internet Service Provider if it also provides email access. Tell it the day you would like to have the email account closed. Then prepare your account to close on that day by removing all of the personal information in it, copying any emails or contact lists, and making sure you have nothing in the account that isn't backed up.

5. Log out of the account. If your ISP has nothing to do with your email, and if you are using a free, web-based email service, you cannot actually close the email account. However, if you stop checking it, and there is no login information within a certain time frame, most email companies like Hotmail or Gmail will close accounts for you.

References

• Business Email Etiquette: Business Email Basics