How to Troubleshoot an iPhone Sync With iTunes
The iPhone, produced by Apple, is a next-generation mobile phone device. The iPhone works as a multimedia player, allowing you access to music, pictures, video and a variety of applications which all have advanced functions tailored to your needs. By syncing your iPhone to a computer running iTunes, you can share media files between the devices. If you are experiencing technical difficulties when attempting to sync your iPhone with iTunes, you can use several basic troubleshooting steps that will help resolve most instances of error.
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Instructions
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Recharge your iPhone using a power adapter or USB plug-in. A low battery can cause a delay in your iPhone displaying as available for sync.
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Plug your iPhone into a different USB port, as a bad connection will cause iTunes not to detect the device.
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Hold the "sleep/wake" button until you see a red slider displayed on the screen. Slide a finger across the red slider to turn off your iPhone. Hold the "sleep/wake" button down to turn on your iPhone again.
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Disconnect your iPhone from the USB port. Restart your computer and reconnect your iPhone.
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Update iTunes to the latest version. See the resources section for the download page.
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