How to Get Voicemail From Comcast Digital

Voice mail has long since replaced answering machines.

There are numerous methods for accessing Comcast voice mail including from your home telephone and online. All methods are easy to understand. Comcast has a customer service section on their website specifically for helping with voice mail and troubleshooting questions such as no dial tone, not being able to receive calls, not being able to make calls or your phone ringing and no one there when you answer. It also lists compatible equipment for Universal Caller ID.

Instructions

1. Dial *99 if you are trying to access your voice mail from home. When prompted, enter your Comcast voice mail password to access your messages. This is one of the easiest methods for accessing voice mail.

2. Dial your home telephone number, and enter your password when prompted if the above method is unsuccessful. Like the first method, this is only available if trying to access your voice mail from home.

3. Dial your home phone number to access voice mail when away from home. Press the pound key when the personal greeting begins to play. Enter your password when prompted to access messages.

4. Access SmartZone Communication Center from the Comcast website to receive voice mail if you receive both Comcast High Speed Internet and Digital Voice. Comcast recommends this method for such customers. Select the 'Email' icon, enter your primary user name and password and click the 'Voice' tab, which will display your call records.

5. Open the Comcast website if only a Digital Voice customer to access your messages online. Select the 'Voice' icon. Log onto the Digital Voice Center (DVC) using your telephone number and current voice mail password to get your messages.

Tips & Warnings

• Some phone equipment is incompatible with Comcast Digital Voice Service, including Southwestern Bell telephones and telephone/call ID units AT&T 5830, Motorola MD700 Series and more. See the Resources section for further information.

• Carefully read your phone bill each month to protect yourself against "cramming," or when telephone customers are charged for services they have never ordered or received. Look for unfamiliar names, companies and charges on your phone bill and call your carrier for explanation.

References

• Comcast Customer Central: Accessing Comcast Voice Mail

Resources

• Comcast Customer Central Digital Voice Help & Support