How to Get an MSN Password Back

Don't let a forgotten email password stop you from signing in to your MSN account.

The only way to protect unauthorized persons from gaining access to your email account is to keep your password private. To help protect your privacy, Hotmail features a password recovery link. The link allows you to recover a lost password without giving access to your email account to automated systems or hackers. You must provide an alternative email address and follow a series of commands to verify your identify and reset your password. While you cannot get the old one back, you can obtain a new password in minutes.

Things You'll Need

• Computer
• Internet access
• Alternative email account

Instructions

1. Go to Hotmail.com. Click on the "Forgot your password?" link, which is located at the right-hand side of the log-in page. A new page entitled, "Reset Your Password" will load. Enter your Windows Live ID.

2. Type the six characters you see in the picture box. This security feature is used to help MSN verify your request and stop automated services from falsely attempting to gain unauthorized entry to email accounts. Click the "Continue" tab.

3. Select an email address where you would like your password sent. If you do not have an email address on file with MSN, enter an alternative email address.

4. Review the password reset instructions. Click "OK." Go to your alternative email account. Open the email entitled "Reset your Windows Live password." Click on the link provided in the email or cut and paste the web address into the address bar and click "Enter."

5. Confirm your Hotmail email address. Select a new password and click "Continue." Choose a question and secret answer. Click "Continue."

Tips & Warnings

• Keep your MSN password written down in a safe location.

• You must enter an alternative email address in order to reset an MSN password.

References

• Hotmail