How to Get the CD Drive to Work on a Gateway Laptop

If the CD drive on your Gateway laptop computer isn't functioning, this means that no driver is installed for the unit. A device driver is required for your computer to recognize the CD drive--if no such driver is installed, you won't be able to use it. Because the CD drive isn't working, you can't install your device driver via CD-ROM. Luckily, you'll be able to find the driver you need and get your unit up and running using the Internet.

Instructions

1. Open your Web browser and visit Gateway.com.

2. Click "Support," followed by "Drivers and Downloads."

3. Click "Browse All Downloads." Use the drop-down menus you see on screen to find a listing of all available drivers for your exact make and model of laptop computer.

4. Locate the CD-ROM driver on the "Driver Download" page for your Gateway laptop computer. Click on the link for the CD-ROM driver to download it to your computer.

5. Double-click on the Gateway laptop computer CD-ROM driver. Click "Extract." This will install the driver for your CD-ROM drive. Your unit will now operate correctly.

References

• Gateway
• Microsoft: What is a Device Driver?