How to Clear the Memory of a BlackBerry

If you are having problems with your BlackBerry, one way to fix it may be to clear the memory. It is also good to clear your memory if you're having storage issues. When you clear the memory of your BlackBerry phone, you are resetting it back to the original factory settings. Make sure you back up any files you want to keep on your computer before wiping the phone.

Instructions

1. Press the "Menu" button on your BlackBerry. This is left of the trackball.

2. Scroll to and select the "Options" icon.

3. Select "Security Options," then open "General Settings."

4. Press the "Menu" key.

5. Select "Wipe Handheld."

6. Choose "Include third party applications" from the pop-up and click "Continue."

7. Type "blackberry" when prompted to confirm the memory wipe.

8. Wait for the memory clear to process. The phone will automatically restart when it finishes and starts with the "Setup Wizard."

References

• CIO: RIM BlackBerry How To: Wipe Handheld Clean, Restore Factory Settings