How to Clean an HP 960c Print Cartridge in Vista

The HP 960c printer is part of the HP 900 series of printers that are all inkjet printers. Inkjet printers spray a mist of ink onto the paper as they print. When you install an HP printer onto your PC running Vista, you install software with the printer to help it run. One of the ways the software helps the HP printer run is to clean the print cartridges when they get dirty.

Instructions

1. Click "Start" and select "Programs." Choose "HP Deskjet 900c series" and "HP Deskjet 900c series Toolbox."

2. Select the "Printer Services" tab and click on "Clean the Print Cartridges."

3. Click "Clean." A page will print. If the quality is good, click "Done." If not, click "Intermediate Clean." Another page will print. If after this the ink looks clear and dark, click "Done." If not, click "Prime." Another page will print. If the ink looks good, click "Done." If not, click "Clean Again." A final page will print. Click "Done."

Tips & Warnings

• If you continue to clean your print cartridges and the ink is not clear and dark, you may have to replace them.

References

• HP Support: Cleaning and Maintaining the 900 Series Printer