How to Have a Vizio TV Repaired
Vizio televisions not only contain ports for connecting a broadcast antenna or cable/satellite connection, but also a port for connecting your computer to the television so you can view websites and other media. The televisions are high-definition, available in a variety of sizes including 55-inch and compatible with a number of surround-sound systems. But like other electronic equipment, Vizio televisions can experience problems and require service. Requesting service and repair for your Vizio TV is accomplished through the company's Technical Support department.
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Instructions
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Under Warranty
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Call Vizio's Technical Support department at 877-698-4946. The department's hours are Monday through Friday from 6 a.m. until 9 p.m., Saturday and Sunday from 8 a.m. until 4 p.m., Pacific Standard Time.
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Speak with a representative about the problem you are having with your television.
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Arrange a date for a Vizio service technician to come to your home or business, if the your Vizio television is 30 inches or larger.
Otherwise, the Vizio representative will provide you with information on how to send your television to the Vizio repair center. Note, Vizio will cover the cost of shipping your television to and from the repair center.
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Write down the information on a piece of paper for future reference. Note, proof of purchase in the form of a sales receipt or copy of your sales receipt is required before warranty repairs are completed.
Out of Warranty - Indusys Technology Inc.
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Call Indusys Technology Inc. (ITI) at 888-248-2708. The repair center's hours are Monday through Friday from 6 a.m. until 6 p.m., Saturday and Sunday from 7 a.m. until 5 p.m., Pacific Standard Time.
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Speak with a representative about the problem you are having with your television.
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Arrange a date for a service technician to come to your home or business, or to send/take your television into the Indusys Technology Inc. repair center.
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Write down the information the representative gives you on a piece of paper for future reference.
Out of Warranty -- HDRepair
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Call 800-713-2671 and speak with a representative at HDRepair. The repair center's hours are Monday through Friday from 5 a.m. until 7 p.m., Saturday and Sunday from 7 a.m. until 3 p.m., Pacific Standard Time.
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Arrange a date for a service technician to come to your home or business, or to send/take your television into the HDRepair repair center.
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Write down the information the representative gives you on a piece of paper for future reference.
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Tips & Warnings
You can also e-mail Vizio 's Technical Support at TechSupport@Vizio.com to arrange for warranty repair service and to locate other Vizio repair centers for out-of-warranty repair.
References
- Photo Credit lcd tv image by Eray Haciosmanoglu from Fotolia.com
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Comments
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I have a 47in viziotv and I like it but I need the screen repaired.
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I have been on the phone for 2 days trying to get VIZIO to send repair people. finally we SHOULD hear from some one in 5 to 6 days. then to set up an appointment for the repair. So who knows how long this will take. This is my first Vizio and probably be the last. Oh yes---it is only less then 4 months old. And it looks like the problem we have happens alot---won't turn on....
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watever
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ahknight
Aug 20, 2010
Vizio does not cover the cost of shipping to the repair center and will not come on site for a 32" set.
