How to Handle Diversity in the Workplace

Handling diversity means learning to accept and appreciate people's differences.

Handling diversity in the workplace requires being aware of what "diversity" means. Diversity can include the personal attributes that we normally think of, such as race, gender, age, religious and political affiliation, and sexual orientation. However, diversity in the workplace also includes other attributes, such as educational attainment, working style, cognitive ability, geographical location and socioeconomic issues. Becoming aware of these attributes and respecting the difference between you and your employees can be challenging, but also rewarding.

Instructions

1. Know the law regarding diversity. The main nondiscrimination legislation in the United States is Title VII of the Civil Rights Act of 1964, which makes it illegal to discriminate against anyone on the basis of race, color, religion, national origin or sex. It is important to be familiar with this law since are all legally required to follow it.

2. Have a positive reaction to diversity. Instead of arguing, gossiping or complaining when a difference arises, use the situation as an opportunity to learn about your co-worker and understand him more completely. Ask questions and establish a friendly conversation about why you do things differently and how you can compromise and combine your methods.

3. Create an environment where diversity is accepted and encouraged by setting an example. "Attitudes toward diversity originate at the top and filter downward. Management cooperation and participation is required to create a culture conducive to the success of your organization's plan," according to the DiversityWorking.com.

4. Create a written diversity policy that is clear and direct about what is expected of employees. Have each employee read and sign it.

5. Reinforce the diversity policy by establishing training sessions, a clear complaint and complaint-resolution system and constant enforcement of the policy.

Tips & Warnings

• Title VII also makes it illegal to retaliate against anyone who complains about discrimination. This law will be especially important for employers and human resources professionals to understand totally and completely.

References

• Equal Employment Opportunity Commission: Laws Enforced by EEOC
• Cornell University ILR School: Workplace Diversity
• Workplace Diversity: Benefits, Challenges and Solutions