How to Respond to Homeowners Association Complaints


Many people live in developments, condominiums and other housing that is subject to rules set forth by a homeowners association. It is up to each resident in such a community to obtain a copy of the association's rules, and to read and understand those rules. It is also important for those residents to respond to any complaints made by the homeowners association in a responsible and professional manner.

Things You'll Need

  • Homeowners association rules
  • Letter
  • Envelope
  • Obtain a copy of the homeowners association rules and covenants. You should have received a copy of the rules when you moved into your home. If you do not have a copy of the list of rules, contact the homeowners association to request one.

  • Read the complaint carefully. Some complaints by homeowners associations are simply the result of a misunderstanding and can be resolved quickly. If the problem is as simple as a misplaced sign or a prohibited advertising banner, it might be best to simply comply with the request.

  • Review the list of rules set forth by the homeowners association to determine how those rules relate to the complaint against you. Circle any relevant parts of the homeowners association agreement that relate to the complaint. For instance, if the homeowners association rules dictate a certain type of mailbox and your own mailbox conforms to those rules, circle that portion of the rules and include the relevant section in your response.

  • Craft your response in writing and carefully present your side of the story. Cite the specific sections of the homeowners association rules that support your contention that you are not in violation of the agreement. Make a copy of the relevant page from the agreement and staple it to the response letter.

  • Address an envelope to the president of the homeowners association and mail it via certified or registered mail. Keep a copy of the letter, and the certified mail receipt, for your records.

  • Consider hiring an attorney if the complaint against you could result in significant fines. When choosing an attorney, look for one who has experience in resolving homeowners association disputes.


  • Photo Credit home sweet home image by David Dorner from
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