My GE Front Load Washer Won't Drain All of the Water

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If your GE front-loading washing machine is not draining, foreign objects may be lodged in the drain pump assembly. GE recommends that customers arrange for a service call to fix a clogged drain, but if your washer is no longer under warranty you may want to troubleshoot the problem yourself. Prepare to be reunited with some long-lost items and loose change.

Things You'll Need

  • Screwdriver
  • Needle-nose vice grips
  • Large plastic bag or bucket
  • 3 screw clamps
  • Wait to see if the water will drain on its own since there may be delays of up to three minutes between cycles.

  • Unplug the washing machine to avoid risk of electric shock.

  • Confirm that the drain hose is not "kinked," or trying to drain from a height of more than 8 feet from the floor.

  • Remove the front service panel at the bottom of the washing machine by unscrewing the three small screws using a screwdriver.

  • Drain the tub by opening the drain plug, which is located under the washer door adjacent to the pump. Use a bucket or large plastic bag to contain the water.

  • Clean any lint, coins, pens, screws, clothing or other items out of the drain.

  • Blow into the drain hose to determine if there is anything clogging it.

  • Feel the pump. If it is hot, it may also be clogged. Remove the pump, open the tension clips and remove any debris from inside the pump.

  • Reassemble the pump. You may need to replace the factory-supplied tension clips with metal screw clamps.

Tips & Warnings

  • Servicing your own washing machine may void any warranty you have with GE. If your machine is still under warranty, contact GE to arrange for a service call.

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References

  • Photo Credit washing machine image by andrey polichenko from Fotolia.com
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