How to Remove About: Blank Web Page

About:Blank is a harmful malware. This virus enters your computer without your knowledge or permission. It changes your homepage on your Internet Explorer Web browser and directs you to a different website that can potentially harm your computer. If allowed to stay longer in your computer, About:Blank can do significant damage to your computer including hard drive crash and data loss. The best and easiest way to get rid of this malware is by using an anti-virus program.

Things You'll Need

  • Anti-virus program
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Instructions

  1. End About:Blank Processes

    • 1

      Press "Ctrl" + "Alt" + "Delete" keys to open "Task Manager."

    • 2

      Click on the "Processes" tab.

    • 3

      Scroll down the list and locate the following processes: "phafxfa.exe", "svhost.exe", "smbdins.exe", "sethcd.exe" and "tsmsetup.exe." Single-click to highlight and click "Change/Remove" button for each of these processes.

    Download Anti-Virus Program

    • 4

      Download AVG anti-virus program and run a complete scan. AVG offers a free version that has a fast scanning speed and an in-built anti-spyware engine. This may be useful in detecting and killing any adware/spyware that may have entered your computer through About:Blank malware.

    • 5

      Download Avira anti-virus software and run a complete scan of your computer. Avira also has a free edition, but unlike AVG, it's virus detection rate and virus removal capability is almost the same as its paid version. Also, Avira is very easy to install. It only requires five simple steps and does not require you to restart your computer after the install.

    • 6

      Download Norton anti-virus software and run a complete scan. Norton only offers a 30-day trial period. However, Norton is a reputed brand among PC users and comes installed in several brand new computers. Norton also has a "Live Update" feature that makes it highly competitive in virus protection.

Tips & Warnings

  • Change your homepage immediately once you have removed the virus using one of the above three programs. Click on the Start button and select "Control Panel." Double-click on "Internet." Click on the "General" tab and type the URL of your original homepage in the Address box. Click on "Apply" and hit "OK."

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