How to Delete the Missed Phone Message Icon on a BlackBerry 8830

Deleting the rogue missed call icon on a BlackBerry screen may take several attempts.

A common problem on the BlackBerry 8830 Smartphone is that the missed phone message icon will appear on the home screen and won't go away. Because this can happen for a variety of reasons, you may have to try more than one method to fix the problem. Simple solutions such as deleting saved voice mails or clearing the call log may work, but deleting third-party applications or performing a hard reset is the most common solution.

Things You'll Need

• Small, flat-tip screwdriver

Instructions

1. Delete voice-mail messages on the BlackBerry 8830. Call your voice mail by pressing the red "Call End" button twice. Press and hold "1." In the voice-mail menu, press "1" to hear new messages. After each message, press "7" to delete it. Use the same procedure to delete saved voice-mail messages.

2. Open or delete unopened missed calls and messages. Press the BlackBerry button, or menu key, and scroll to the message folder. Look for unopened missed calls, text messages (SMS), multimedia messages (MMS) such as pictures or videos, or emails and open or delete them. To open a message, highlight it and press the trackball. To delete a message, press the BlackBerry button and scroll down the menu to the "Delete" option. Press the delete button, and a pop-up will display asking if you want to delete the item. Scroll down and press "Delete."

3. Delete missed calls on the BlackBerry 8830. Press the BlackBerry button and scroll to the "Call Log" folder. Press the BlackBerry button again and scroll down to the call log. Press the BlackBerry button again and the "Delete" option will appear. Press this and another menu will appear, asking if you wish to delete the call log. Scroll down and click "Delete." The call log does not have a "delete all" option, so you will have to delete calls from each sender manually.

4. Reset the BlackBerry 8830. Press and hold the "Alt," "Cap" and "Delete" buttons simultaneously. Alternatively, remove the battery and put it back in. Press the silver square that has the BlackBerry logo on the back of the Smartphone and pull the cover off with your other hand. Pry the battery out with your fingers or the small, flat-tip screwdriver.

5. Delete third-party applications. Press the BlackBerry button and highlight the application. Press the BlackBerry button again, scroll down to "Delete" and press this. Another menu will appear to confirm the deletion. Highlight the "Delete" option and press it.

6. Restore the BlackBerry 8830 to its factory settings. Select "Options," "Security Options" and "General Settings." Press the option "Wipe Handheld."

Tips & Warnings

• Back up the data you have stored on the BlackBerry 8830 and write down all contact information before resetting the Smartphone. All data will be deleted during the reset.

References

• Blackberry.com: User Guide: BlackBerry 8830 Smartphone
• Blackberry.com: User Guide Supplement: BlackBerry 8830 Smartphone