How to Uninstall Backup Exec System Recovery
So you've recently tried to remove Backup Exec System Recovery with Windows' Add/Remove application, and you quickly found out that it isn't possible. You'll need to remove it manually, and fortunately it's pretty simple to do. By following a few simple steps, soon Backup Exec System Recovery will be a thing of the past on your computer.
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Instructions
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1
Make a copy of the folder C:\Program Files\Common Files\Symantec\Licenses. Send this file to an alternate directory, such as C:\Windows or C:\MyDocuments.
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Go to the "Start" menu and select "Run." Type "services.msc" and click "OK." Right-click on "Backup Exec System Recovery" and click "Stop."
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Press "Ctrl" + "Shift" + "Esc" to open the Task Manager. Click the "Processes" tab, right-click on "VProTray.exe" and click "End Process." Close the Task Manger.
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Download and install a computer cleaning program (see Resources section).
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Open the cleaning program, highlight "Symantec Backup Exec System Recovery" and click "Remove." Close the computer cleaning program.
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Click "Start," click "Run," type "regedit" and click "OK" to open the Registry Editor. Remove all of these files associated with Backup Exec:
1. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Backup
Exec System Recovery
2. HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Backup Exec System
Recovery
3. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Current
Version\Installer\User Data\S-1-5-
18\Products\CD339D1422F576B4588A92CCF2A07A1D
4. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Current
Version\Uninstall\{41D933DC-5F22-4B67-85A8-29CC2F0AA7D1}
5. HKEY_CLASSES_ROOT\Installer\Products\CD339D1422F576B4588A92
CCF2A07A1D
6. HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Installed Recovery
TechnologyClose out of the Registry Editor when finished.
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Go to C:\Program Files\Symantec\Backup Exec System Recovery. Delete this file.
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Go to C:\Program Files\CommonFiles\Symantec Shared\Licenses and open the folder. Delete the file for Backup Exec System Recovery. Restart your computer to completely uninstall the program.
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Tips & Warnings
Back up your Windows System, System State, and Registry before attempting to remove Backup Exec System Recovery. Failure to do so may result in lost data and programs.
Resources
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