An iPod comes with a digital lock as a handy security feature to discourage theft and prevent another person from using your iPod when it is not attached to a computer. The lock feature prevents users from using the screen and iPod user interface, and does not destroy or encrypt the data on your iPod. When the lock feature is activated, you must enter your four-digit combination to unlock the screen. According to Apple's support site, if you've forgotten the combination there is no way to recover it. However, you can still unlock your iPod and use it again.
Things You'll Need
- Computer with iTunes
Unlock your iPod by connecting to the primary computer
Connect your iPod to the primary computer it´s associated with. This is the first computer that your iPod synced with.
Open iTunes and wait for your iPod to appear in the source panel on the left. If the source panel does not automatically appear, make sure the "visualizer" is turned off by selecting "Hide Visualizer" from the View menu.
Disconnect your iPod from the computer. It will no longer be locked.
Restore iPod using a different computer
Connect your iPod to the computer you wish to designate as the new primary computer associated with your iPod. Be aware that this will erase all music, movies and other data on your iPod and cannot be undone.
Open iTunes and connect your iPod to the computer. After a few moments, your iPod will appear in the source panel.
Select your iPod from the source panel, and click "Sync" to sync your iPod to the new computer, or select Sync [your iPod's name] from the File menu in iTunes.
Click "Restore" to restore your iPod to factory settings if you just want to unlock it.
Tips & Warnings
- If your iPod was playing music when you locked it, the music will continue to play. You won't be able to adjust the volume or skip songs because those controls are used to unlock the combination. However, you can pause and re-play using the Pause/Play button.
- Connect your locked iPod to a high-speed USB port to copy data, manage music and photos and back up data on your locked iPod. Your iPod will display the "Do not disconnect" message, but it won't unlock this way.
- For security reasons, Apple and iPod representatives are not able to unlock an iPod. If you are unable to unlock your iPod by remembering the combination or accessing the primary computer then the only option is to restore the iPod and erase all music and data.
- Photo Credit julia image by dani kreienbÃ¼hl from Fotolia.com
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