PC Network Troubleshoot Tutorial

Troubleshooting your wireless network saves time and hassle, avoiding the need to hire PC technicians when facing network issues. The troubleshooting process is accomplished by examining the hardware and software of your network computers in order to ascertain the root of the problem and resolve the existing conflict. This process generally takes between 15 to 45 minutes.

Things You'll Need

• Spare router
• Spare Ethernet cables
• Network card drivers

Instructions

1. Unplug your network equipment (router and modem) from the wall and shut down all network computers.

2. Wait 30 seconds and restart everything to see if that resolves the issue.

3. Open "Start" and click "Run" on any network computer. Type "cmd" and press "Enter."

4. Type "ipconfig /release", press "Enter," type "ipconfig /renew" and press "Enter" again. This resets the network software connection. Repeat on all computers to see if that resolves the issue.

5. Replace the current network router with a working replacement. This reveals whether you are experiencing a hardware failure.

6. Click "Start > Control Panel > Device Manager > Network Adapters." Double-click on your network card. Click "Driver > Update Driver."

7. Click on the location of your computer that contains the network card's drivers. This re-installs the drivers, allowing you to fix software and hardware problems on the computer.

References

• Microsoft: Network and Sharing Troubleshooting