How to Run a Self-Diagnostic Test on an Oki Printer

A test page is a good diagnostic tool.

While Okidata printers tend to be quite reliable, sometimes they do have issues. When the printer stops communicating with the computer or behaves erratically, it is important to gather as much information as possible. Printing a self-diagnostic page gives you a weatlh of information about the Okidata printer, including its network status, the condition of the ink cartridges and the total page count.

Things You'll Need

• Printer
• Paper
• Computer

Instructions

1. Log on to your computer and click on the "Start" button. Choose "Control Panel" from the menu and double-click on the "Printers and Faxes" icon.

2. Highlight the Okidata printer and right-click. Choose "Properties" and click on the "General" tab.

3. Click the "Print test page" button. Wait for the test page to print.

4. Press and hold the power button on the front of the Okidata printer. Continue holding the power button until the LED begins to blink. Release the LED and wait for the diagnostic page to print. Review this page for the information you need to troubleshoot your issue.

References

• Okidata Support: Printing a Test Page