How to Clear the Memory of the Brother DCP-385C
The Brother DCP-385C is a multi-function inkjet printer. It prints, scans, copies and faxes making it a convenient home office resource. As information is sent to the unit from any one of the input sources, the printer uses an flash memory card to keep the queue in order. This memory allows the printer to retrieve data and restart projects after paper jams or running out of paper. If you don't clear the memory, your printer may stop functioning.
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Instructions
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Clear Flash Memory
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1
Open the "Printer Application" on your desktop of the computer. Find the Brother DCP-385C in the printer network.
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2
Select the Brother printer in the network and open the file.
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3
Clear all projects from the memory by clicking on them and moving them into your trash bin. Do this as a drag and drop method by clicking and holding the highlighted information and pulling it into the trash before releasing the click.
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4
Try your printer again.
Restore to Factory Settings
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5
Locate the two arrows on the key pad on the front panel. One is an "up" arrow and one is a "down" arrow.
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Press either of the arrows (it doesn't matter which) until you see the words "Factory Reset."
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Press the "+" button to choose the factory reset option. The machine will take a minute to clear out all memories.
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8
Press "Stop/Exit" button located on the panel to return to standard operating.
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Tips & Warnings
The factor reset method will clear out any date and time programming you have as well as speed dial numbers. The factor reset method should only be done if clearing the flash card did not work.
Contact Brother Customer Support if you are still having an error message with your printer. You can reach Brother at 877-276-8437 in the US and Canada.
