How to Access Your Voice Mail From a Remote Location on Comcast Digital Voice Mail
Comcast digital voice allows customers to access digital voice mail remotely by telephone and through the Internet; both of these services are included in each voice mail plan.
Instructions
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Accessing Remote Voice Mail Through a Telephone
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From any remote telephone, dial your home telephone number. If the telephone call is out of the calling area, dial the area code first, followed by the home telephone number (example: 1-555-555-5555).
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When the personal greeting comes on the line, press the pound key on the telephone's keypad. The pound key will bring you to the next greeting.
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Enter your personal password, after or during the greeting. Once the password is entered on the phone's keypad, the voice mail will begin.
Accessing Remote Voice Mail Online
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4
Open a web browser, and go to: www.comcast.net.
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Select "Voice" from the tabs on the far right hand side of the screen (there are three tabs: "Mail," "Voice" and "TV").
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Log into the Comcast system using your "Voice phone number" and "Voice password." The "Voice phone number" is your home phone number (including area code), and the password is your password that was previously set.
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Click on the "sign in" button at the bottom of the page. This will take you to the page displaying any messages in the "Incoming Messages" box.
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Tips & Warnings
When using a phone to access the digital voice mail service, listen carefully to the telephone prompts to ensure accuracy.
When using the Internet to access the digital voice mail service, you can also sign in by clicking on the small circle that says: "I want to sign in with my User name" if you have previously created a user name and password.
References
- Photo Credit telephone image by Vasiliy Koval from Fotolia.com
