If you receive an "Error 1305" message after placing a compact disc or digital video disc into its drive, your computer is unable to read the disc properly. This error can occur if your CD or DVD is damaged, dirty (from dust or particles) or if another program is preventing your computer from reading the CD-ROM or DVD-ROM drive. You will also receive this error if the drive is damaged or dirty.
- CD-ROM cleaning kit
- Soft, lint-free cloth
- Warm Water
- Secondary CD-ROM or DVD-ROM drive
- CD-ROM or DVD-ROM drive-cleaning disc
Clean CD or DVD
Examine the silver side (mirror like) of the CD or DVD in a well-lighted area. View the CD or DVD at an angle to locate any scratches, filth or damage on the surface.
Clean the CD or DVD with a CD-ROM cleaning kit, according to Microsoft support. Microsoft also recommends using a soft, lint-free cloth and wiping the CD or DVD from the center of the disk outward.
Insert your CD or DVD into a secondary CD-ROM or DVD-ROM drive. If you encounter "Error 1305" again, Microsoft support recommends cleaning the disk by using a cloth dampened with warm water. Dry the CD or DVD thoroughly before testing it again in your secondary CD-ROM or DVD-ROM drive.
Replace the CD or DVD if it does not work with the secondary CD-ROM or DVD-ROM drive. You can also contact a professional to have your damaged CD or DVD restored.
If the CD or DVD works in your secondary CD-ROM or DVD-ROM drive, check your primary CD-ROM or DVD-ROM drive to see whether any critical files are missing or require updates. If your CD-ROM or DVD-ROM drive is updated with all the proper software, restart your computer with a "Clean Boot."
Restart Your Computer With Clean Boot
Click the "Start" button, then click the "Run" option. Alternatively, press the "Windows" key and type "R."
Type in "msconfig" in the "Open" field box, then click on the "OK" button with your cursor. This will pop up the "System Configuration Utility" window.
Click on the "General" tab, then click on the "Selective Startup" option below. Deselect the "Process SYSTEM.INI file," "Process WIN.INI file" and "Load Startup Items" boxes.
Click on the "Services" tab and find the "Hide All Microsoft Services" box (near the bottom of the window) and select it with your cursor.
Click on the "Disable All" button, then click the "OK" button. A new window will appear asking you to restart the computer. Click the "Restart" button to restart your computer with a clean boot, which will prevent other programs from interfering with your computer reading the CD or DVD.
CD-ROM And DVD-ROM Drive Cleaning Disc
Insert a functioning CD or DVD into your primary CD-ROM or DVD-ROM drive.
If you encounter "Error 1305" again, you will need to clean your primary CD or DVD drive by using a CD-ROM or DVD-ROM drive cleaning disc (available at electronics and computer stores).
Replace your primary CD-ROM or DVD-ROM drive if it is unable to read the functional CD or DVD.
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