How Do I Remove the Alexa Virus?

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The Alexa Toolbar is a data-mining Web browser extension that can track your surfing activity, display promotions and affect your browser settings. While the Alexa Toolbar isn't a virus or spyware, it is considered a potentially unwanted program that you can uninstall from Windows in Programs and Features. Alternatively, you can use Internet Explorer's Manage Add-Ons dialog to just disable the extension in your browser, which does not actually uninstall it. For further troubleshooting, scan your PC with an anti-malware service to identify and remove security threats and unwanted software.

Uninstall Alexa Toolbar

  • Right-click on the bottom-left of your taskbar and then select "Control Panel." Click "Uninstall a Program" or "Programs and Features." A list of programs currently installed on your PC appears.

  • Scroll the list and locate "Alexa Toolbar."

  • Right-click "Alexa Toolbar" and select "Change/Remove." Proceed through any prompts to confirm the uninstall of the program and restart Internet Explorer.

Disable Toolbar in Internet Explorer

  • Open Internet Explorer. Click the "Tools" gear icon in the top-right and select "Manage Add-Ons."

  • Select "Toolbars and Extensions" from the left sidebar.

  • Select "Alexa Toolbar" and then click the "Disable" button. Click the "Close" button. Restart Internet Explorer to confirm that the Alexa Toolbar no longer appears in your toolbar.

Scan for Malware

  • Download and install a free anti-malware program for Windows, such as AdwCleaner, Kaspersky and Malwarebytes Anti-Malware (links in Resources). While AdwCleaner is specifically developed to remove potentially unwanted programs such as Alexa Toolbar, Kaspersky and Malwarebytes Anti-Malware are industry-leading malware removal tools. You should install and run just one anti-malware service at a time.

  • Open the anti-malware program and select the option to perform a full system scan, such as "Scan" or "System Scan." The scan may take more than an hour to complete, depending on the storage space used by your PC.

  • Follow any prompts to clean, repair or remove threats detected by the scan. For example, click "Remove," "Clean" or "Fix Selected." After the tool has finished, you may be required to restart your PC to complete the process.

Tips & Warnings

  • If your browser settings have been changed by the Alexa Toolbar, such as your custom home page or search engine, you can reset Internet Explorer's settings. Click the "Tools" gear icon in the top right, select "Internet Options" and then the "Advanced" tab. Click "Reset…" under Reset Internet Explorer Settings, check the box next to "Delete Personal Settings" and then click the "Reset" button.
  • When installing new software, make sure you look for any option or check boxes that may disable a bundled installation of third-party software, such as the Alexa Toolbar.

References

  • Photo Credit Medioimages/Photodisc/Photodisc/Getty Images
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