How to Troubleshoot a Hewlett-Packard HP Officejet J4580

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The HP Officejet J4580 is one of Hewlett-Packard’s all-in-one inkjet printers. The J4580 not only prints, but also scans, copies and faxes documents. The J4580 is a light-duty printer that is a good fit for home offices and small work groups in an office. If the J4580 begins having trouble feeding paper into itself or it feeds multiple pages at a time, resulting in paper jams, there are a few steps to take to eliminate the problem.

Things You'll Need

  • Microfiber cloth
  • Distilled water

Fixing the Printer

  • Wait until the printer has completed what it's printing. Check the paper guides in the paper feed tray to make sure thet are adjusted to the proper size of the paper.

  • Turn the printer off and unplug it from the wall. Turn the printer around and remove the rear access panel.

  • Wipe off the rollers in the rear of the printer, using the microfiber cloth and distilled water. Move the rollers around and make sure to clean the whole roller, not just one side of each roller. Wait at least 15 minutes for the rollers to dry, then replace the rear panel.

  • Remove any paper in the paper feeder. Lift up the cover on the paper feeder and clean the rollers with the microfiber cloth and distilled water. Wait 15 minutes until the rollers have dried before closing the feeder’s cover.

Tips & Warnings

  • When lifting the paper feeder's cover, be careful not to open it past where the cover's joints rotate. The paper feeder's cover is very fragile, and you can easily break the joints.

References

  • Photo Credit Microfiber Towel - Folded image by MrGreenBug from Fotolia.com
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