Canon markets a network-capable, multifunction printer called the imageRunner (iR) 5870. The machine's toner-collection system delivers unused toner from the copy process to a waste toner collection bottle in the back of the machine. Over time, the bottle fills up. A soft counter in the machine's logic center counts the copies made and generates a waste toner full message (WTNR-FUL) on the display panel when the machine reaches a preset number of copies. A mechanical switch in the toner-collection system physically detects a full condition and generates an E013 error code. When either of these conditions arise, the toner bottle must be changed and the internal counter reset.
Things You'll Need
- Phillips screwdriver
- Waste toner bottle (Canon part number FC5-2457-000)
- Trash bag (kitchen size)
Press and hold the power switch on the control panel for three seconds. Touch the touch key on the display panel when prompted to confirm power down. Allow the machine to power down. Turn off the main power switch on the right side of the machine behind the manual feed tray.
Disconnect the power cord from the wall outlet. Disconnect the network connection from the machine.
Remove two screws from the rear lower cover on the machine's right side. Set the cover aside.
Open the trash bag. Grasp the bottle and slide it out of the compartment. Place it in the trash bag and dispose of it.
Grasp the new bottle by the handle and slide it into the compartment until it is fully seated.
Reinstall the lower rear cover on the machine's right side. Tighten the screws snugly.
Plug the power cord into the wall outlet. Power up the machine and allow the machine to come to a "Ready" state. ("Ready to Copy" displays on the control panel.)
Press the asterisk key on the number pad of the control panel. Press the "2" key and the "8" key at the same time. Press the asterisk key again. The service mode display appears.
Touch the "Copier" soft key on the touch screen, then touch the "Counter" soft key on the touch screen.
Touch the "MISC" soft key on the touch screen, then touch the "WST-TNR" soft key on the touch screen. Press the "C" key on the control panel to clear the waste toner counter.
Press the "Reset" key twice to return to user mode.
Press and hold the power switch on the control panel for three seconds. Touch the touch key on the display panel when prompted to confirm power down. Turn off the main power switch.
Plug in the network connection. Power up the machine and allow it to come to a "Ready" state.