How to Troubleshoot an H700 Bluetooth Headset

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Motorola created the H700 headset as one of its most advanced Bluetooth headsets for cell phones, saying the device offers better quality and a smaller size than its predecessor. Even the best Bluetooth headset can occasionally malfunction. Troubleshoot your H700 headset to identify and fix common issues encountered while using the device so you can continue enjoying hands-free talking.

Things You'll Need

  • Motorola H700 Bluetooth headset
  • Motorola headset charger cable
  • Cell phone with Bluetooth
  • Turn on the H700 headset if its lights aren't illuminated. To power it on, pull the device's back piece--the plastic piece connected to the hook for your ear--away from the device's front piece.

  • Make sure the H700's internal battery is charged if it won't turn on by connecting the headset to its included charger cable. The port for the cable is located on the bottom of the device. The device's front light will appear green when charging is complete. This may take up to two hours, according to Motorola.

  • Pair the headset with your phone if the headset is on but you cannot use it to make or receive phone calls. Turn on the Bluetooth feature on your phone and set it to look for any nearby Bluetooth devices. Consult your phone's user manual since this process varies by phone. On Motorola phones, select "Settings" from within the phone's menu and choose "Connection," then click "Bluetooth Link," select "Handsfree" and click "Look for Devices." The headset will appear as "Motorola H700." Click it and follow your phone's on-screen prompts to finish the pairing.

  • Remove or turn off any other Bluetooth accessories in the area, including other Bluetooth headsets, if you experience connection problems between your phone and the H700. Such devices may cause interference, especially if they were previously paired with the phone to which your H700 headset is communicating.

  • Contact Motorola's phone support line toll-free at 800-653-5350 if you still cannot get the headset to function properly. The headset may have a hardware-related problem and need servicing or replacement.

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